FAQ
Delivery
How long does delivery take?
Orders are dispatched within 1-2 working days and typically arrive in 5-8 working days.
How much is delivery?
FREE on all UK orders over £25. Orders under £25 are charged at checkout based on size and weight.
Do you deliver outside the UK?
Currently we deliver to UK addresses only.
Will I get tracking?
Yes - you'll receive a tracking link by email as soon as your order ships.
Returns & refunds
What's your returns policy?
30-day easy returns. If you're not happy for any reason, contact us and we'll sort a return or refund - no fuss.
My item arrived damaged - what do I do?
Email us a photo within 48 hours of delivery and we'll send a replacement or full refund straight away.
Orders
Can I change or cancel my order?
If it hasn't shipped yet, yes - email us as soon as possible and we'll do our best.
How do I contact you?
Use the contact form or email us - we reply within 24 hours, Monday to Saturday.